General info

DEAR GUESTS,

Welcome to our VaZaTaOr apartments. In order to ensure you a pleasant stay in our apartments and to avoid any misunderstanding please read our house rules and general information.

GENERAL INFORMATION:

  • Contact for customer support: +386 41 251 173 (Phone / WhatsApp / Viber)
  • Wi-Fi is available in all of our apartments and it is free of charge
  • Upon your arrival you have to pay the cost of your tourist tax.
  • Check-in is possible from 14:00 - 22:00.
  • Check-out is possible until 10:00 a.m. at the latest.
  • If guests plan to arrive after 22:00 the first day. they have to inform the host in advance.
  • Night rest is valid from 22:00 - 6:00.
  • Pets are not allowed in our apartments.
  • Smoking is not allowe in all indoor areas of the apartments.
  • VaZaTaOr will clean and prepare the apartment before your arrival.
  • Staff is not allowed to enter the apartments or use the guest's personal belongings, except with the prior notice and with the written premission of the guest.
  • Staff is allowed to enter the apartment in the absence of the guest only in the case of cleaning the apartment and changing the bed linen and towels. Staff can also enter the apartment when there is the slighest reason that the guests ot the apartment are endangered or that the internal rules of the apartment are seriously violated.
  • The extra bed and blankets are available to all guests upon prior arrangement.
  • During your stay we ask you to preserve our enviroment and rationally use water and electricity.
  • As a great guest, we ask you to use the apartment, equipment and inventory that is available to you with caution.
  • Please note that you are responsible for damages that occur through your fault or the fault of the person whom you are responsible, and that you are obligated to pay for the costs of the damages incurred.
  • VaZaTaOr is not responsible for the theft of personal belongings, valuables and documents from apartments or vehicles. Also VaZaTaOr is not responsible for forgotten items.
  • Please report lost and fount to customer support.
  • Parking is available free of charge in public, designated and marked areas.
  • In the event of fire, call +386 41 251 173 and 112 immediately.

HOUSE RULES:

  • Please take care of the rented apartment.
  • Smoking is not allowed in the apartments and other indoor areas. Accordinc to Slovenian law, smoking indoors is prohibited.
  • No parties or events are allowed in the apartments.
  • Mandatory recycling of general waste / plastic / paper / glass.
  • The invenory of the apartments is not allowed to be taken out of the apartments.
  • Please do NOT wash towels and bed linen.
  • It is strictly forbidden to bring flammable or explosive materials and objects into the VaZaTaOr apartments.
  • When you leave the apartment, close the windows and water taps, and turn off unnecessary electrical appliances.
  • A guest who intentionally or accenetally causes damage to the apartment will have to pay the full amount of the damage.
  • You are obligated to leave the apartment you have rented clean, tidy and undamaged upon your departure.
  • Please inform the staff immediately about any deficiencies or defets in the apartment.
  • The night rest / quiet hours is valid between 22:00 and 6:00.

CHILDREN WELCOME:

  • Children of all ages are welcome in our apartments.
  • Please note that children under 2 years old can stay at the apartment for free.
  • Extra bed - baby cot and bed linen is available free of charge upon prior arrangement.

PAYMENTS AND RESERVATIONS:

  • Payment for the selected apartment is possible by transfer to the bank account of VaZaTaOr d.o.o., upon arrival by cash, or by credit card when making an online reservation through our own website VaZaTaOr-apartments or advertising platforms Booking.com and Airbnb.
  • In case of damage to the apartment or violations of the house rules, we will charge you for the costs of the damage within 48 hours after check-out.
  • All guests are required to provide their ID or Passport before or upon check-in.
  • Tourist tax is not included in the rental price and must be paid upon arrival.
BrežiceKrškoPodsreda
Tourist tax adults ( 18 years + )2,50 EUR / person / night1,50 EUR / person / night1,50 EUR / person / night
Tourist tax chidren ( 7 - 17,99 years )1,25 EUR / person / night0,75 EUR / person / night0,75 EUR / person / night
Tourist tax children ( 0 - 6,99 years )Free of charge.Free of charge.Free of charge.

CANCELLATION POLICY:

  • The guest can cancel the reservation of the apartment free of charge up to 5 days before arrival.
  • In case of no-show, the guest will be charged 100% of the reservation amount.